Return Policy


At Carchet, we offer customers 30 days warranty for full refund or replacement unconditionally and offer one year warranty for partial refund and replacement at partial cost if expired the period. Please contact us before your return.


Return Steps: 

1.Email with order ID, marketplace (eg. Amazon US) and the reason that you want to return the product.

2. We may offer you the RMA number and return address. 

3. Please write the RMA number on parcel after the receiver’s name. 

4. Once we receive the parcel, we will issue a refund or send you the replacement.  


Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at service@carchet.com